Returns

Please do not return any goods unless advised by a member of our support team, it may result in a slower resolution time.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

All claims for parcels arriving damaged must be made within 7 days of the delivery date.

To return an item, place the item securely in its original packaging and receipt or proof of purchase, and mail your return to the following address:

Go Fresh

Attn: Returns

152 Shezan Point, Farmgate  

Dhaka, Bangladesh  

Refunds

Once we’ve received the above information, we will work quickly and efficiently to ensure the problem is rectified instantly.

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7-10 days from the receipt of your item to process your return.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.